Policies

SHIPPING POLICY

Our minimum $16.95 shipping charge will cover most accessories orders. Whenever possible, we will combine shipping for multiple small accessories on the same order. However, because certain accessories can be drop shipped from various warehouses, the shipping rates may increase. If you would like to review the total shipping charges for your order, click “checkout” to preview the order. You can preview the order including the ship to address, and the shipping charge before you click to confirm your order. The shipping and handling charge covers the cost of standard shipping. If you require expedited shipping, the shipping fees will be greater. You must contact us for a quote if you require expedited shipping. Expedited shipping only applies to transit times, not the processing time. We do NOT ship to PO Boxes.

Firearm orders process and ship within 3-7 business days upon receipt of full payment and a valid FFL. Accessory orders will generally ship within 3-5 business days of receiving payment.

RETURN POLICY

Accessory returns are ONLY accepted for merchandise found defective immediately upon receipt and returned within 10 calendar days of receipt.  Accessory items that have been opened from the manufacturer packaging will not be accepted for return.  Returns will NOT be accepted for any accessories that have been installed/mounted.  Most accessory items have a manufacturer warranty.  Please contact the manufacturer if there are any issues with / after installation.  Original shipping charges are NOT refunded if the item is NOT found to be defective. Customers will be responsible for return shipping in these cases.  These orders are also subject to a 10% restocking fee.

All Ammunition Sales / Ammo Components are Final and Non-Returnable.  Scopes / Optics Sales – Customers must work through the manufacturer if a defect is not identified immediately upon receipt.

 

 

FIREARMS

VERY IMPORTANT – NEW FIREARM RETURNS!!  Please take your time to inspect all firearms thoroughly BEFORE proceeding with the transfer.  Once a new firearm is transferred to you, it is considered used, even if unfired.  Consequently, we cannot accept returns on firearms once they have been transferred into your possession.  Also, we DO NOT reimburse FFL transfer fees on returned items.  **Upon discovering a defect AFTER the transfer, the firearm MUST be returned directly to the manufacturer for replacement or repair (in accordance with manufacturer’s warranty policy).  By sending a defective firearm directly to the manufacturer, you can avoid the unnecessary transfer fees associated with returning the firearm to us through your local FFL dealer.  Manufacturer repaired firearms can be returned directly to the customer without additional FFL transfer or associated fees.

 

Used Guns: Customers have 10 calendar days from the date of transfer to request a return.  Shipping arrangements for the used item will be made solely at Black Spade Armory’s discretion.

If items are found defective upon receipt, Black Spade Armory will provide YOUR CHOICE of a replacement item (pending availability) or full refund AND pay the return shipping cost. PLEASE DO NOT ATTEMPT TO RETURN PACKAGES TO THE ADDRESS ON THE BOX AS WE WILL BE UNABLE TO ACCEPT YOUR RETURN AT THAT LOCATION AND ISSUE A REPLACEMENT OR REFUND.

FIREARMS TRANSFERS

It is the purchaser’s responsibility to verify and provide the receiving FFL information prior to purchasing firearms online.  The purchaser is also responsible for arranging the transfer with the receiving FFL.  Black Spade Armory will utilize the FFL eZ Check to verify ALL provided FFL information.

There will be a $25 FFL Transfer Fee imposed on all firearms received and transferred BY Black Spade Armory.  This fee is ONLY applied if the customer purchases a firearm from a source other than Black Spade Armory and requests Black Spade Armory to facilitate the transfer.

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